Frequently Asked Questions
Everything you need to know about our Fruit Stem Cell Science and shopping with Andalou Naturals.
Are Andalou Naturals products organic and non-GMO?
Yes, we are the first beauty brand to be 100% Non-GMO Project Verified. While not all ingredients are certified organic, we prioritize organic, gluten-free, sustainable, and ethically sourced ingredients in every formula.
Is your skincare line vegan and cruelty-free?
We are proud to be Leaping Bunny certified cruelty-free. Most of our products are vegan, though a few items contain ethically sourced beeswax or honey. Please check the specific product page for the vegan label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the contiguous United States. Once your order ships, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return the product within 30 days of the purchase date for a full refund, excluding shipping costs.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our reach to bring Fruit Stem Cell Science to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.